Rack

After the clothes have been cleaned and bagged, you need to place them on a rack until the customer comes to pick them up. This article describes the racking process for both Spot and Connect.

Spot

Use these steps to rack items in Spot:

1. From Spot home, click Rack.

2. Enter your PIN.

3. Scan or enter the invoice number.

4. Scan or enter the location where the item will be racked. Repeat this process for all invoices that need to be racked.

5. Click Close when finished.

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Connect

Use these steps to rack items in Connect:

1. In the left panel of Connect, click Workflow.

2. Click <Select Step> and choose Rack. You can either choose a preset location or a manual rack.

3. Scan or enter the item's invoice, or select To Be Scanned to see a list of available orders.

4. To enter the item's location, use these steps:

   1. Scan the invoice.

   2. Scan the location or slot on the rack where you will rack this item.

Once you've completed these steps, Connect will display the customer information, invoice number, piece count, location, and exceptions for each invoice scanned. At the bottom right, it will show how many invoices have been scanned during this session and how many items were included in all of the invoices total.

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