---
title: "New Customer SMS Signup"
slug: "new-customer-sms-signup"
updated: 2024-03-15T11:53:25Z
published: 2024-03-15T11:53:25Z
canonical: "help.spotpos.com/new-customer-sms-signup"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.spotpos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# New Customer SMS Signup

The New Customer SMS Signup function, included in the [Interactive SMS](/v1/docs/interactive-messaging) set of functions, can be used to register new customers. Simply have new customers text "sign up" to your store's SMS-enabled phone number and SPOT will return a message with a link to your CustomerConnect sign-up page, where your new customer can finish signing up for new service.

## Requirements

### Requirements

- Properly configured SMS template.
- CustomerConnect sign-up URL

## Setup

### SMS Template Creation

![](https://cdn.document360.io/86a8744c-d02a-49e5-9276-391fb98b41c5/Images/Documentation/0f4abece-2b0f-457a-9a45-116ecfb63626.png)

1. Navigate to Menu > Email/Messaging > Edit Document Templates (Email/SMS) > SMS.
2. Enter **exactly** "SignupSuccessSMS" in the **Template:** field.
3. Ignore the **Return Adress:** field.
4. Enter whatever text you would like returned to new customers, including your CustomerConnect signup URL. **Example:** Please click the following link to sign up as a new customer: SIGNUP URL.
5. Click **Save Template**.

That's it! New customers which send "sign up" to your SMS-compatible phone number will automatically receive the configured message.