KPI Report Breakdown

[01] % Inventory Over 30

% of orders in Ready status that were racked over 30 days ago. Excludes orders with “Exactimate” or “restoration” in the price table name.

[02] # DC Pcs Processed

[03] DC Revenue Per Piece

[21] Upcharge % For DC Items

Only includes assembled orders with “D/C”, “Dry Clean”, “Dryclean”, or “Clean and Press” in the department group name, and excludes items named “Express Bag”.

[04] # Pants Processed

[05] Revenue Per Pant Processed

Only includes assembled orders with “D/C”, “Dry Clean”, “Dryclean”, or “Clean and Press” in the department group name and with “Pant” or “Pants” in the category or item name, and excludes items named “Express Bag”.

[06] # Shirts Processed

[07] Revenue Per Shirt Processed

[22] Upcharge % For Shirts Processed

Only includes assembled orders with “Laundry” in the department group name and with “Shirt” in the department, category, or item name, and excludes items named “Express Bag”.

[08] # Formal Items Processed

[09] Revenue Per Formal Item Processed

Only includes assembled orders with “Formala” in the department group name, and excludes items named “Express Bag”.

[10] # Household Items Processed

[11] Revenue Per Household Item Processed

Only includes assembled orders with “Household” in the department group name, and excludes items named “Express Bag”.

[12] # Leather Items Processed

[13] Revenue Per Leather Item Processed

Only includes assembled orders with “Leather” in the department group name, and excludes items named “Express Bag”.

[14] # Other Laundry Items Processed

[15] Revenue Per Other Laundry Item Processed

Only includes assembled orders with “Laundry” in the department group name and with “Shirt” NOT in the department, category, or item name, and excludes items named “Express Bag”.

[16] # Total Pieces Processed

[17] Revenue Per Piece Processed

Only includes assembled orders with “Merchandise” or “Subscription Plans” NOT in the department group name, and excludes items named “Express Bag”.

[18] Alteration Revenue

[19] # Alterations Completed [20] Revenue Per Alteration

Only includes assembled orders with the alteration total > 0 or with “Alter” in the department group name, and excludes items named “Express Bag”.

[23] Upcharge % For All Items

Only includes assembled orders with “D/C”, “Dry Clean”, “Dryclean”, “Clean and Press”, “Laundry”, “Household”, “Formal”, or “Leather” in the department group name.

[25] PPOH – DC

[26] DC Labor As % Of DC Revenue

Only includes pieces for assembled orders with “D/C”, “Dry Clean”, “Dryclean”, or “Clean and Press” in the department group name (excluding items named “Express Bag”) and labor categories with “D/C”, “Dry Clean”, or “Dryclean” in the name.

[27] Pant Labor As % Of Pant Revenue

Only includes pieces for assembled orders with “D/C”, “Dry Clean”, “Dryclean”, or “Clean and Press” in the department group name and that have “Pant” in the category name or item name (excluding items named ”Express Bag) and labor categories with “D/C”, “Dry Clean”, or “Dryclean” in the name.

[28] PPOH – Shirt Laundry

[29] Shirt Labor As % Of Shirt Revenue

Only includes pieces for assembled orders with “Laundry” in the department group name and that have   “Shirt” in the department name, category name, or item name (excluding items named “Express Bag”) and labor categories with “Laundry” or “Shirt” in the name.

[30] PPOH – Household Items

[31] Household Labor As % Of Household Revenue

Only includes pieces for assembled orders with “Household” in the department group name (excluding items named “Express Bag”) and labor categories with “Household” in the name.

[32] PPOH – All Pieces

Only includes pieces for assembled orders with “D/C”, “Dry Clean”, “Dryclean”, “Clean and Press”. “Laundry”, “Household”, “Formal”, or “Leather” in the department group name (excluding items named “Express Bag”) and labor categories EXCLUDING those with “CSR”, “Office”, “Maintenance”, “Restoration”, “Driver”, and “Route” in the name.

[33] CSR Revenue per Hour Worked

Shows the incoming item total (excluding upcharges) divided by the total hours worked in labor categories with “CSR” in the name.

[34] CSR Labor As % Of Revenue

Shows total standard pay for hours worked in labor categories with “CSR” in the name divided by incoming sales.