Google Analytics Integration

SPOT supports integration with the Google Analytics platform, free of charge. Integration allows SPOT customers to track and visualize a wealth of data regarding their Customer Connect site:

• Real-time traffic

• Audience (demographics, new-user, geography, etc)

• Acquisition (traffic sources)

• Behavior (pages visited)

Requirements

• Google Analytics account

• Google Analytics Tracking ID

See the Google Analytics site for more information.

Setup

Navigate to Setup > Program Configuration... > Company > CustomerConnect Settings > CustomerConnect Profiles > SELECT A PROFILE > Edit > Configure Settings > General > Google Analytics

Check the box next to Google Analytics Enabled.

Enter your EXACT Google Analytics Tracking ID in the Account Key field.

Click OK.

After about 15 minutes, your CustomerConnect site's code will be automatically updated to integrate with Google Analytics. Check back with the Analytics site regularly to stay on top of your traffic.